Luminous Nutrition Limited – Terms & Conditions (UK)

Last Updated: 14/09/2025

Welcome to Luminous Nutrition. By accessing and purchasing from our website, you agree to the following Terms & Conditions, which comply with UK law. Please read them carefully before using our services.

1. Company Information

  • Trading Name: Luminous Nutrition

  • Registered Office: 

  • Contact Email: luminousnutrition@hotmail.com

  • Telephone: 07555633861

2. General

  • These Terms & Conditions apply to all users, visitors, and customers of our website.

  • By using our site, you confirm you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to update or modify these terms at any time.

3. Products & Services

  • We provide supplements, vitamins, workout plans, nutrition plans, and merchandise.

  • All product descriptions and prices are correct at the time of publication but may change without notice.

  • Images are for illustrative purposes only actual products may vary.

4. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • Payments are processed securely. We accept Paypal, all major credit and debit cards.

  • By placing an order, you confirm that your billing and shipping details are accurate.

5. Shipping & Delivery

  • We deliver across the UK and internationally. Delivery times vary depending on location.

  • Standard UK delivery: DPD Next Day.

  • We are not liable for delays caused by couriers, customs, or circumstances beyond our control.

  • International customers are responsible for any import duties, customs fees, or local taxes.

6. Returns & Refunds

  • Under the Consumer Contracts Regulations 2013, you have the right to cancel most online purchases within 14 days of delivery.

  • Products must be returned unused, sealed, and in their original packaging.

  • Certain items (e.g. opened supplements, digital workout/nutrition plans) are non-refundable for health and hygiene reasons.

  • Refunds are processed within 14 working days of receiving your returned items.

7. Digital Services (Workout & Nutrition Plans)

  • Digital plans are delivered electronically and are for personal use only.

  • Plans may not be copied, resold, or distributed.

  • As digital goods are delivered instantly, they are non-refundable once accessed or downloaded.

8. Limitation of Liability

  • We make no guarantees that our products or services will achieve specific results, as individual outcomes may vary.

  • We are not liable for any injuries, side effects, or losses arising from misuse of our products or services. Always consult a healthcare professional before starting supplements or exercise programmes.

9. Privacy & Data Protection

  • We comply with the UK GDPR and Data Protection Act 2018.

  • Personal information is collected only for order processing and customer service.

  • We will not share your data with third parties without consent, except where required by law.

  • See our [Privacy Policy] for full details.

10. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.